Fairwinds - Rio Rancho

Our father and his wife lived at the Fairwinds for almost four years in assisted living. The staff were awesome. They treated all of us with dignity and respect. Our father wasn't the easiest person to please, but the staff did a wonderful job in his care. We are so grateful for everything. Thank you so much.

Doralei Perea is easily one of the most gracious people I’ve ever met. As the manager of Fairwinds Rio Rancho Assisted Living, she has been nothing short of exceptional. For nearly two years, she has led with compassion, professionalism, and genuine care, creating a warm, safe, and welcoming environment for my parents. Her attention to detail—along with the consistent communication and caring dedication demonstrated by her staff—truly sets this community apart. I am deeply grateful for the peace of mind she has given me during a very difficult time.

An independent living here for 6000 a month you get two meals a day you’re supposed to get 230 minute cleanings per week, but they only do one. They also spy on the families and report back to different family members. I arrived in my mother‘s apartment bringing her home for hospice in this place bugs dead roaches, dead ants everywhere in her apartment on every floor of every closet beside the couch beside the chair around her fireplace in every cabinet mold under the sink a Rusty water Spicket in the kitchen sink. Well if you can call it a kitchen it’s the smallest stove a small refrigerator and a small metal sink. There is no filtered water and if they eat anything beyond two meals a day they are charged. The laundry room had cracks in the floor by the drain, which is very dangerous for seniors people who struggle with stability maybe who can’t see well. The staff well let’s just say that everything in every smile is fake The lady who runs the facility, Doralee well she asks her staff to report back to her things that families say about the facility. And be careful if you have a family situation we’re not all family members are speaking to each other because that does occur and most families because the one with the money will get her attention and she will send out her little spies to report back on the other family member members, how do I know that because it happened to me when I was visiting my mother who’s in hospice there? She also doesn’t let the families bring in who they want to have work with their loved one but if you are sending someone there, it’s not a place for anybody you love They don’t respect when you ask them not to do things for the person that’s living there. If you say, please don’t knock and open the door. They will still knock and unlock the door and come in to help themselves. They say it’s because they want to make sure that the person‘s OK that’s not it. That’s not how I felt when they knocked and walked in when I was sleeping in the