Gregory Ridge Living Center
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Open
2.3
32 reviews
Every day · Open 24 hours
Google reviews
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Rob Nold 2 months ago
My experience with my son living at Gregory Ridge was so traumatic that I later realized I had developed a form of PTSD from it. It was not an experience of kindness, empathy, or compassion. It felt more like a power struggle, with an apparent desire on their part to install a public guardian to gain control over my son. They resorted to below-the-belt tactics in an apparent effort to interfere with my guardianship proceedings. If you are a guardian—or planning to become one for a loved one—you would be wise to keep your own house in order and watch your back around these people. It appears that having a family guardian doesn't particularly suit their business interests. Gregory Ridge is run like a prison. Family members are not allowed beyond the front lobby, so you can never see your loved one’s room or help them organize their belongings. It routinely took staff 20 to 40 minutes to bring my son to the lobby—and sometimes they simply never came. There was often a thick cloud of marijuana smoke in the parking lot, and you could smell it on the temporary workers coming in for their shifts. Former administrator Tonja Lofton used to hand me her business card with a big smile and say, “I’ve got an open-door policy—let me know if you ever need anything.” But when you actually needed to talk to someone, you got ghosted. Or they’d send an overworked, unhappy bulldog of a social services director—Ashlee or Miyoshi—to the front lobby in a horrible mood to chew you out for waiting, instead of scheduling an appointment when they wouldn’t return your calls. It was nonstop. Apparently they’re used to dealing with the lowest common denominator of our society, so it’s a shortcut for them to assume you’re probably a piece of crap—and that’s exactly how they treat you. I had hoped that when they brought in the new administrator, Khaheem Coley, things might improve. In many ways I find Khaheem to be a likable guy. But, he handed me his card with his number on it and said, “Call m
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Kristina Buchanan 3 years ago
Gregory Ridge is not glitzy and glamorous. However, I have found the staff to be genuinely kind, compassionate and competent. My loved one has been well cared for, to date, and Any issue that has arisen was adequately (and in a timely fashion) addressed. To clarify, I visit this facility often (as I would recommend, respectfully, with ANY care facility responsible for your loved one's care) and after many months, I've NEVER found my charge showing signs of abuse or neglect.
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Kenneth New 9 months ago
Poorly ran facilities, not enough help, will not answer phone to check on loved ones, some of staff is just there for paycheck not trained very well, administrative support is very poor and changes often.
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Susie sollars 7 years ago
The staff is very unprofessional on the phone. It is extremely hard to get to talk to a patient. Most of the time the phone will just ring and ring. If they answer and transfer the call to the ward, the phone again rings and rings. Sometimes, very rarely do I get to talk to the person that I'm trying to reach. I have had the phone disconnect before and after I have reached the ward. I even called the "man in charge" to make a complaint and of course he did not answer. I got a voicemail, left a message and did not get a return call.
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Tasha Rogers 3 years ago
Staff is extremely rude when they do answer the phone. Half the time you can't even get through to speak to your loved one. My disabled sister had a black eye and scabs on her arms. Nurses blamed "other residents". on top of that, the place is filthy and smells bad. Toilet was full of feces. Do NOT send your loved ones here!!!!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 7001 Cleveland Ave, Kansas City, MO 64132, USA
From Google · 10 Nov 2026
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