Heathwood Assisted Living and Memory Care
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Open
4.4
40 reviews
Every day · Open 24 hours
Google reviews
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Kathleen T 7 months ago
Heathwood has been a good home for 4 years for our Mom, who started in Assisted Living and transitioned to Memory Care last year. The staff is warm and loving , with competent nursing care and effective strategies for personal care. We are especially pleased with the level of personal attention Mom gets in Memory Care. Staff in both Assisted Living and Memory Care frequently have personally encouraged Mom to participate in the variety of activities that are offered, and Leah in Memory Care has gotten her to try new things. We have enjoyed special activities like Irish dancing, RPO ensemble concerts and family holiday events. While no place is perfect, we know Mom is safe and loved at Heathwood, and have recommended Heathwood to several friends.
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Meghan Volker 6 months ago
Heathwood is absolutely the best that’s out there for Assisted Living. I have worked in the Eldercare field for many years and this is always the first place I recommend. The staff here are so kind, caring and professional. Their residents are truly treated like family. Heathwood is also very accommodating to many levels of care including memory care. It is also privately owned by family with just two communities. The values and level of excellence cannot be matched.
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Lori Grosser 5 months ago
Heathwood in Penfield is a wonderful place. Great facility and very caring, responsive and supportive staff. Very well organized and excellent communications. The fantastic care that they have provided for my mom has given me and my family great peace of mind!
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James Scheer 5 months ago
Brought my mother in. She was having memory issues. They have been amazing! I waited over a month just to make sure. Everyone from signing us up, aids, dining room staff, nurse, Dr and front desk. EVERYONE has been fantastic. Thank you!!!
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Heather Williams 2 years ago
We have had an extremely positive experience since moving my parents into Heathwood. The staff and fellow residents have been welcoming, supportive, and caring. Staff know everyone by name and remember their favorite things and preferences. Heathwood does an excellent job managing medications, facilitating medical visits and workups, arranging fun and interactive events, and keeping families up to date and informed. We appreciate the constant open lines of communication between Heathwood and our family. We visited a number of other options before selecting Heathwood, and we feel reassured every day that we made the best possible choice for our parents. Heathwood is a warm, compassionate place to call home.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 100 Elderwood Ct, Penfield, NY 14526, USA
From Google · 09 Nov 2026
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