Hillcrest Heights Healthcare Center
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Open
3.7
61 reviews
Every day · Open 24 hours
Google reviews
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Molly Orrell 5 months ago
I would like to bring to your attention one of the CNA‘s at Hillcrest Heights. His name is Hugo and he is the epitome of a blend of old school and new school CNA‘s. He goes above and beyond what is required of his job duties. Hugo listens to his patients wants and needs and fixes any problem that arises. Don’t get me wrong. The majority of your nursing staff are great, but I feel it should always be brought to the attention of the administrator. If someone exceeds expectations Hugo pays attention to every detail and if a problem arises, he addresses it immediately. Thank you for taking the time to read this. If you choose a nursing home you should choose this one. There are great staff members, including Hugo‘s amazing work.
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Jorge A 6 months ago
I can’t say enough good things about this nursing home. My uncle stayed here, and from the moment we walked in, the staff made us feel welcomed and genuinely cared for. The nurses and caregivers are attentive, compassionate, and always willing to go the extra mile to make sure residents are comfortable and safe. I especially want to mention Maricela, who was incredibly helpful throughout the entire process. She took the time to answer all of our questions and provided a lot of useful information, which made everything much easier and gave us peace of mind. The facility itself is clean, well-maintained, and has a warm, home-like atmosphere. You can tell they take pride in keeping everything organized and sanitary. What really stood out to me is how respectfully they treat the residents—there’s a real sense of dignity and kindness in how they interact with everyone. Communication has also been excellent. The staff keeps families informed and is always available to answer questions or address concerns. Overall, I highly recommend this place to anyone looking for quality care for their loved ones. It’s clear that the people who work here truly care about what they do.
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Josh Dasilva 5 months ago
My Mom was sent here post hospitalization for additional care and rehabilitation. At around 10:30pm on her first night, I had not yet been to check on her and see where she would be staying. I walked in, looking to be signed in and pointed to her room. A couple employees were lounging in the lobby playing on phones, far too busy to assist. Employees posted around through my journey through the facility with no willingness to assist. I thankfully found her room. They hadn't fed her that evening since they couldn't accommodate her diet. Would not allow her restroom access until her planned eval in 3 days, no routine medications planned through the weekend, etc. I had to help her clean up herself upon arrival as she was refused. Most interesting part in this was the smoke filled halls. When the nurse came in finally, she said I was in fact allowed to smoke in her room if I so wished to do so as it was smoking hour. Two resident/patient men within just a few hours also attempted to enter her room unauthorized. I'm sorry, WHAT?! If you have loved ones you care about, this is not the place i'd even suggest to my worst enemy. Absolutely terrifying, traumatizing, unsanitary and despicable experience from a SNF. If I could give negative stars, I most certainly would do so.
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Dwight Hires 3 months ago
I used them for six-weeks to rehab after a serious fall. Their professionalism in giving me the therapy I needed was splendid. I began in a gurney and lift slings and left walking with a walker. I highly recommend them to others in need of Physical and Occupational Therapy.
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David Flanagan a month ago
I have been very happy with the care and attention the entire staff at Hillcrest Heights has been providing my aging father. They are super attentive to his needs and support and constantly looking out for his care… thanks team HH !!!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 4033 Sixth Ave, San Diego, CA 92103, USA
From Google · 09 Nov 2026
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