Jamestown Commons

My parents lived at Jamestown Commons for the past two years and recently moved out due to a series of unresolved issues that made their stay increasingly difficult. From the start, the property showed signs of neglect. Common areas were rarely cleaned thoroughly, and the overall maintenance of the complex left much to be desired. One of the most serious and persistent problems was a cockroach infestation. Despite repeated complaints to management, the issue was never properly addressed. Instead of taking responsibility or offering meaningful solutions, management routinely dismissed concerns with responses like, “What do you expect?” — a troubling attitude that reflects a lack of accountability and respect for residents. Beyond the pest problem, there were other signs of poor management. Maintenance requests were often delayed or ignored, and communication with the office staff was inconsistent at best. Residents were left feeling unheard and unsupported, which created a stressful living environment. There’s also a noticeable lack of community at Jamestown Commons. While the property advertises resident activities and events, these are only held sporadically — and only when the director feels inclined to organize them. There’s no consistent effort to foster connection among neighbors or build a welcoming atmosphere, which leaves many residents feeling isolated. Ultimately, my parents felt they had no choice but to leave. No one should have to tolerate unsanitary conditions or be made to feel like their concerns are irrelevant. A home should be a place of comfort, safety, and community — unfortunately, Jamestown Commons failed to provide any of these.

Unfortunately I've already left a negative review of this place and have given this place only one star. If I could I would give it no stars. This place is absolutely terrible and I wouldn't recommend anyone move here. Should anyone move here they'll find out very soon that they made a very big mistake. The latest complaint is that we have a busted hot water tank. We didn't have hot water for 3/4 days. Was told by the maintenance supervisor he would return the next day at 9a.m. Not only did he not show up but was told he didn't have a tank in stock. He should have known this before promising he would return the next day. Now am told he has to order a tank which could take an additional day or so before it gets here. This is beyond ridiculous because once again it clearly shows that management doesn't care about their tenants and taking care of important issues such as this and in a timely manner. Believe me when I say there's much more that has been complained about by other fellow tenants and their concerns but these too are dismissed like they're nothing and are disrespected as the rent paying tenants that we are. Reconsider your decision to move here. I would hate for you to have to have this place as a regret later.

I have lived here since 2003! I am comfortable living here meeting nice people and watching the waterfall is a favorite part of my view from my 2nd floor bedroom apartment, if I have a maintenance issue it is taken care of ASAP. Cleaning is done each day, the staffing is friendly & courteous. Questions are presented to the office and answered to the best of their knowledge .