Kane Community Living Center - Glen Hazel

My Dad was in this place. It is terrible staff was inattentive and not caring. He waited over 4 hours for someone to go to the restroom. The therapists were not nice. His food was always cold. I wouldn’t even send my enemy to that place. If I could give this place zero stars I would. He was there for 3 weeks and they only received 1 shower.

I wanted to be sure to take the time to leave this review as this was a very positive experience despite timing not being in the facilities favor. I am a nurse who works with a lot of different social workers day to day. I had the opportunity of working with Georganna, the social worker at Glen Hazel, in transferring a resident to our community. The experience has been nothing short of amazing, we had to work with a quick turnaround as well as it being the day before a holiday on getting a resident admitted with the required documentation and equipment. Georganna has went above and beyond to assist in the process and ensure a safe transfer/admission. She answers calls in a timely fashion as well as does the necessary follow up with family, health care providers and third party providers.

This place has always got a bad wrap, so when my uncle went there I was very scared. I can say that it was not dirty but the care was horrible, he left with bedsores on his bottom and feet, that I had to bring to their attention. We removed him because he got a black eye, one of the staff hit him in the eye.we went a lot , we complained a lot they did not care!!This is a terrible place don’t leave your loved ones there!