Lemon Grove Care & Rehabilitation Center

Name: Lemon Grove Care & Rehabilitation Center
Address: 8351 Broadway Lane, San Diego, California, 91945, United States
Price range: $$

San Diego California, United States , California , United States

3.9 on Google · 148 reviews

Skilled Nursing

About Lemon Grove Care & Rehabilitation Center

Lemon Grove Care & Rehabilitation Center provides skilled nursing home care in San Diego. The community is built around coordinated care planning, with staff working alongside residents, their families, and outside healthcare providers to develop a treatment approach suited to each individual's needs. This setting is designed for individuals who require a higher level of medical oversight and nursing support than can be provided at home, including those recovering from illness, injury, or hospitalization, as well as those with ongoing skilled nursing needs. Families considering this community are often looking for a structured care environment with professional medical staff involved in day-to-day treatment decisions. Those evaluating Lemon Grove Care & Rehabilitation Center for a parent or partner may want to contact the community directly to learn more about daily routines, visiting policies, and the specifics of its care programs.

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3.9

148 reviews

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Concerned Ibcitizen a month ago

Our family’s experience with Lemon Grove Care & Rehabilitation was appalling. This was not one isolated incident or one bad shift. It was a repeated pattern of poor care, weak communication, inadequate follow-through, and what we experienced as a serious lack of accountability from facility management. Our family member was wheelchair-dependent and required substantial assistance with basic daily care. We repeatedly had to advocate for things that should have been routine: being cleaned, dressed in clean clothes, groomed, and assisted out of bed and into his wheelchair. Hygiene and basic daily care should never require constant family intervention. We also experienced repeated loss of personal belongings, including multiple newly purchased shirts and sweatpants. Communication was often fragmented or delayed, and we repeatedly had to chase answers ourselves. At one point, a scheduled care conference our family had prepared for did not occur as expected. Our most serious concerns involved medical care. Our family member was hospitalized and treated for a urinary tract infection, cellulitis, sepsis, dehydration, and later pneumonia. When he arrived at the emergency department, both the ER doctor and ER nurse told our family that his Foley catheter should have been changed weeks earlier, that it was in very poor condition, and that it had directly contributed to his UTI. During the UTI, cellulitis, and sepsis, his blood pressure dropped to dangerously low levels and he required hospitalization. We also had serious concerns about how the catheter had been maintained and secured. During hospitalization, a wound-care professional raised concerns to us about the way it had apparently been taped or secured and whether that may have contributed to skin injury and cellulitis. Dehydration was also treated during his hospitalization. When a completely dependent resident relies on a facility for nearly every aspect of daily care, families should not be left wondering whether enou
Claribel Salgado a month ago

Our experience with this hell has been an absolute horror and an absolute nightmare. The level of negligence, deception, and unprofessional behavior from the staff and management is completely unacceptable. My grandmother recently passed away while in their care, and the timeline we were given makes no sense whatsoever. The facility claimed she passed away at 7:40 PM. My family and I arrived just 5 minutes later, at 7:45 PM, but her body was already completely cold to the touch—something physically impossible if she had truly passed only minutes prior. It is obvious she passed away hours earlier and staff failed to check on her or monitor her room. To make matters worse, we have faced constant lies and conflicting stories from staff. My grandmother had a daily alarm set on her phone for 3:00 PM. When we questioned staff about it, one nurse told us my grandmother turned off her own alarm at 3:00 PM, while another nurse claimed that a staff member turned it off. On top of the severe medical negligence and inconsistent stories, my grandmother’s personal belongings—including her phone and her sacred Catholic rosary went missing from her room immediately after her passing. After a week of denial and zero help from the facility, her phone and rosary was suddenly "found" and returned, but with its settings tampered with and all alarms turned off. And phone on air aplane mode my grandma didn’t even know how to delete a picture This facility showed a complete lack of basic human dignity, accountability, and respect for a dying resident and her grieving family. The staff are untruthful, the management is deeply unprofessional, and they fail to maintain even basic safety and monitoring standards. Please, for the safety and well-being of your loved ones, never bring your family here. We are actively reporting this facility to the California Department of Public Health, the Long-Term Care Ombudsman, and local authorities god is watching all of you

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Janette Jeffries-Nealy 3 months ago

Where do I even begin? Lemon Grove Rehab has caused so much heartache. My mother was recovering from a broken hip at this facility. This place was not making sure my mother, who has end-stage renal disease, went to dialysis regularly. Nobody called me when she wasn't being taken to her sessions. They only called me when they sent her to the hospital. Without exaggeration, my mother almost died. Her respiration was at 4 (it is supposed to be above 10), and she was unconscious for 2 days due to uremia (toxin buildup). I've reported them to my mother's social worker. When the social worker called the facility, they told her that my mother did not need to go to dialysis 3 days a week anymore. This is a lie. Someone with permanent kidney failure cannot survive without regular dialysis. When the social worker called the dialysis clinic, they confirmed that my mother was, in fact, scheduled for dialysis 3 times per week. Additionally, when I went to visit my mother at this rehab facility every other day, NO ONE told me about her missing dialysis. My mother's call light was on, and the CNA asked if we needed something---the CNA then proceeded to turn her back on me 3 times when I was talking to her, requesting help for my mother. Consequently, I called the nurse, and she told me that this particular CNA was hard of hearing. Why aren't accommodations in place for this CNA??????? Another instance was when she was changing my mother, my mother was crying in pain from her broken hip, and she kept telling the CNA to wait...but the CNA kept moving her and turning her, which was causing her immense pain!!!!!!! Do you know how dangerous that is????? I can't believe our experience.
Marylou Pelayo 4 months ago

My experience with this facility was extremely disappointing and concerning. Communication between staff and patients was often poor, making it difficult for patients and families to get clear information about care. I witnessed patients being ignored or not attended to in a timely manner, while others who were more vocal seemed to receive significantly more attention. I was particularly troubled by the way meals were distributed. Food was often left at patients' bedsides without staff ensuring that the patient was physically capable of opening containers, feeding themselves, or safely consuming the meal based on their medical condition and dietary restrictions. There also appeared to be a lack of supervision of vulnerable patients. I observed patients wandering into other patients' rooms and common areas without intervention, while staff seemed to dismiss these situations rather than address them appropriately. The facility often felt more focused on occupancy and revenue than on patient well-being. Patients who were unable to advocate for themselves appeared to receive less attention than those who could speak up. This was especially concerning for individuals without strong family involvement. Another major concern was the lack of physician presence. It seemed that doctors were rarely seen and were only contacted when urgent decisions needed to be made rather than conducting regular evaluations of patients. The admissions process was also frustrating. Promises made before admission did not match the reality of the care provided. In addition, admission paperwork was presented without adequate explanation, leaving families unclear about what they were being asked to sign. I would strongly encourage families considering this facility to ask detailed questions, visit frequently, and closely monitor the care their loved ones receive I would of put 0 stars but I wouldn't be able to post this if I did
mae thrina calucag 12 months ago

Lemon Grove Care & Rehabilitation Center is a wonderful place for recovery. The staff here is truly caring, and you can feel it the moment you walk in. Their PT, OT, and nursing teams work closely with each patient to help them get stronger and feel better every day. Everyone is friendly, patient, and focused on giving the best care possible. If your loved one needs Skilled Nursing Rehab support, Lemon Grove is a place where they will be treated with kindness and real attention.