LeRoy Village Green Nursing and Rehabilitation Center

Google reviews

• E
  Elisa Zinni 3 months ago

  My experience here has always been good care for loved ones. I have seen other LTC/rehabilitation places that were horrible! There will always be a negative Nelly in any group/facility review but, what I see, is compassionate care for every resident, even when they think no one is watching. Keep up the good work LVG. Remember, the ones who complain the most and loudest, are usually the problem.

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  Rose OConnor 2 months ago

  The staff seemed very friendly and good with the patience, but the visitor check-in is it's kind of crazy. You have to stand in real close to a camera for your picture. The woman at the desk kept saying closer and closer, till my nose was practically touching it. And then you gotta type in your name and phone number. And if it works, it's all good. Then they send you a text telling you you signed in and then they send you a text finding a survey, and I hope that's all the text they send. But I've blocked them. There was a huge write up of what you have to agree to before it finally logs you in, but of course I didn't stand there and read it. I found it ridiculous as there's a woman sitting right there. All she would have to do is, get your name and who you're visiting. But you go through this long, drawn out process, and it doesn't always go through right away. And then your picture comes up with the next person who comes to visit that same room, all the people who have visited that room recently pop-up. So whether you want it or not, people are going to see your picture because from there, you choose if you are one of those people in the picture and if not, then you have to continue registering, it's just an absurd and invasive process.

In the order Google returned them. Not verified by Caring Advisor.