Madison York Assisted Living

I can start off by saying when my family’s got members got there. It was a good nice place for knowing that my dad is very sick and the fact that you will have a staff member tell another family member of mines because my dad did not want to get up out of the bed and she said if he can’t come down, we will put him in a nursing home is disgusting that you would even say something like that to somebody not even the fact that I am my dad‘s care provider and no one has notified me of anything that is going on with my dad if I did not have other family members in this facility, I would not know anything that’s going on with my dad the two nicest people I know there is Barbara and Greg other than that. I have nothing else to say good about this place. How do you take a person food to their room and you’re serving them cold food the medical team has not been taken care of my dad properly and if my dad is refusing any type of services, what should they be doing contacting the family member whose in charge of them and my dad has been there since 2024 and the only communication that is got is when I called them because my dad is telling me that they’re not servicing him in the right way so what would I rate this place a zero if I could have these people appear of putting up all these five stars reviews this is not a five star review and I could go into deeper detail of the stuff that my family members have seen there, but I will not put them on that much of a blast

I, love this facility for my dad, at first dad, fought me about being placed in an assisted living facility. But, here comes, Ms. Barbara Castellano, the administrative intake personnel. She was AMAZING, she put all of mine and dad’s fears to rest…..she has a beautiful personality and her smile, just warm my dad’s heart…..he, just love her…..Thank you, for helping me with dad and showing me your caring spirit to all of the other residents…..Greg, she is truly an asset to Madison York!

I want to express how appreciative I am of the Madison York staff, and to highly recommend them to anyone seeking an assisted living community. Their level of professionalism, courtesy, and efficiency exceeded expectations. When I recently visited three weeks ago with an elderly family friend who needed a new residence, we were hopeful but doubtful. Given the urgency of her situation, that if she liked Madison York over other facilities which we had visited, we did not know if she could then move in as soon as possible. Owing to Madison York’s responsiveness and expertise, they were able to expedite my friend’s admissions in a little less than two and a half weeks. In the meantime it took, we toured Madison York, interviewed with their staff, and finally unpacked and moved in. We discovered an overall quality experience. They are centrally located off the Grand Central Parkway and Long Island Expressway and offer useful parking. The building’s modern design itself blends into a cozy atmosphere, while the elegant bedrooms and common areas (dining room, library, and TV rooms) are well maintained. Food service is great also as they give ample food that’s fresh and wholesome. However, beyond all this, what stands out are the positive experiences with the highly effective Director of Community Relations, who made it at all possible; with the thoroughness and compassion of the Nursing Staff; and, even the friendliness of the other residents which altogether was welcoming of us. In conclusion, our impression of Madison York is that of a diverse and well-cared for community served by unmistakably dedicated and competent professionals.