Marquis Mill Park Post Acute Rehab

My farther has been in Marquis Mill Park for a little over six weeks now. He is 87 years old and unfortunately was diagnosed with early onset dementia. I had to go out of town for two weeks which was very stressful to leave him there as I go every other day mostly with my wife to visit with him. The nurses seem to do there job very well Oh yes he has pulled his catheter out twice because when he pushes the nurse button it takes a while to get there. They are short staffed which I understand but it is an issue. We all know at 87 years of age it is difficult to hold it sometimes, most of the time. One big issue is the door is open 24/7 for anybody to walk in and when I asked the lady at the front desk to ad three people to a no visit list she said no your father has rights to let anybody in he wants in. The crazy part is they don’t ask my father before they let people in to see him. They simply ask the Covid questions. Yes my father does have rights but when there are three people stealing money from him two which there are restraining orders against. Those people can simply walk right in the door and right to his bed side. He’s waiting on a surgery. But needs some sort of brain stimulation while in there. In six weeks his TV has worked for one week. My wife and I had to physically wait there for somebody to come fix the television then we came back to this 📺 check out photos. There is one lady that works the front desk that is unbelievably rude. You will know exactly who she is when you walk in the door. My father is 6’1” tall and again for six weeks they keep telling us they had an extension for his bed but to this day has not been done. They also do not have wheel chairs to accommodate him.

I can't sing the praises for the totally amazing staff at Marquis Mill Park Post Acute Rehab loudly enough. Every one of the staff members here are caring, dedicated, friendly and nothing short of phenomenal at what they do. Big shout outs to Jeannette, Milo and Greg for taking such terrific care of Al and paving the way for what truly was a miraculous recovery for him. You have no idea how much what you do means and how invaluable the services you provide are. You're a bunch of angels. Thank you a million times over. Peter.

5 1/2 days before a "career conference." PT, OT were inadequate, and it took several days to get permission to incorporate using a keyboard in mom OT rehab - vital because she is a professional musician. CNA's at night especially, didn't understand mom's needs. They rarely got moms meals delivered correctly. People kept expressing their desire to meet her needs, but the follow through was poor. They did extend grace on or discharge day. SW and nursing were wonderful most of the time.