Marquis Piedmont Post Acute Rehab

I tried to rate them 4.5☆ but couldn't make a 1/2 star. Stayed there several weeks after a hip surgery & staff was friendly & super kind. Find myself needing services & hope they'll have an opening when it's time to discharge.

I wish I could give 0 stars. This is a horrible place!! Do not sent your love ones here!!

Beware, the administrator, Shahawnee, will lie about things you have told her, twist your words, and swear that it is gospel. She put words in my mouth on a recorded phone call on my end, with two adult witnesses present. My father has been in their Care on three different occasions, after being discharged from hospitals, he's in his late nineties, and recently broke his hip. He was placed there for rehabilitation, which they have been very relaxed about providing, and now claim that he has reached the level of rehab required for him to be able to go home, which is not true. They have been very lax in their rehab standards, and if he tells them that he doesn't feel up to it one day, they just let it go. I told him they will need to be firm, he has never been one to deal with a lot of pain, and they will need to push him to get him to follow their rehab instructions. They assured me they would do that, but have not, and now tell my elderly mother that she needs to find a place for him to go, because even though she is now making a huge co-pay for him to be there for the time he is there now, they don't want to keep him, and are now suggesting sending him to another facility, whether or not my parents can afford that. The woman would not let me talk, and then insisted that I wasn't letting her talk, the tempo of the call became more heated, and I actually let a couple of words I wish I hadn't, slip out of my mouth, but I was pushed to that point, at 67 yrs old. So long story short, this place seems to have gone downhill from where it was several years ago when we went there, and my dad had been there for the first time. This year during the holidays, I had one of the people in another room ask me if I could find him some help when I passed his door, as he'd been calling for help for over 45 m. When I got to the nurses station, one of the nurses was asleep with her head laying sideways on the counter, and the other girl next to her was playing video games on her phone,