Radiant Senior Living

Google reviews

• K
  Kristina Lysell a year ago

  Radiant Senior Living took over the management of The Village in Tacoma WA Spring of 2024...they asked for time to get things changed, after a year, services have seriously declined, not improved, as they promised. My mother hasn't had a decent meal since they took over. The food they serve, which I have eaten on many occasions is pure non nutritional garbage. They get soup, sandwiches, dry flavorless pizza, 2 slices of pears or 7 grapes, and even then, half the time they don't have enough of something and residents can't order it or the servers justdon'tbringoutwhats ordered. It's honestly a joke. And, they add an entire container of salt to each meal to try and cover up how horrible it tastes. The residents complain constantly and I mean constantly! The facility used to be pleasant smelling, now it smells a lot like urine or the stereotypical "old folks home". They sent out a survey months ago, which I completed, and marked YES to contact me, guess what, never got a call, shocking. They don't want to hear the complaints because at this point that's all there is, complaints. This company clearly cares more about profits over the elderly they are supposed to be caring for....they should be ashamed!!! Prior to Radiant, this was a lovely place, great food, and worth the price. By the way, the brown bowl of goo, disgusting onion soup, that came out cold..... Update July 2025. Fair to let folks know that Radiant Living took this complaint seriously. A regional director contacted me personally, listened to my concerns, and followed through with the commitment to improve. They still offer more lunch style meals at dinner, but quality has significantly improved, in fact, the best sweet potato soup I've ever had! And, they do serve heartier meals at lunch, as more residents attend lunch than dinner, just not my mother, lol. They have also kept up on cleaning services and so many of the staff are very kind. My mom is happy here. We did discuss moving her at one point, but s

• R
  Rebecca Georgius 6 years ago

  The Renaissance Assisted Living Community is not only beautiful, but the staff and management are dedicated to creating a safe, loving home for the seniors they serve. You can FEEL the difference when you walk through the door!

In the order Google returned them. Not verified by Caring Advisor.