Riverside Presbyterian Apartments

Google reviews

• G
  Grant Denmark a year ago

  My 68 year old mother lives here, and I have to say that I'm very impressed with the quality of this building, and the front desk staff. They are extremely friendly, and I know that they have the safety of their residents in mind. I know this because I am not the most approachable looking person, and without knowing me, I could look like a potential vagrant and i have tons of tattoos. I'm visiting my mother and came back to the building very late one night, i stopped to talk out front, and they flagged me down and asked what i was doing and what my intentions were, after explaining that i was here to see my mother they asked me what room number, its smalls things like that, that make me feel safer about my mother staying here. Job well done!

• V
  V B a year ago

  It has taken me a while to write this. My mom was a resident of Riverside Presbyterian Apartments in Jacksonville. She passed away at the apartments unexpectedly on 8/26/24. Since it was so close to the end of the month I spoke with the director about timing for getting my mom’s furniture out. She told me “not to worry about it” and I went ahead and paid my mom’s rent for the next month so we’d have extra time. Imagine my surprise when I received a bill on 9/30/24 for $33.37. Since my mom’s rent was subsidized, they increased the rent for the month of October by $369, charged interest of $0.63, and used her security deposit of $335 to cover the majority of it leaving a balance of $33.37. Believe me, if I had known they were going to do this I would’ve managed to have my mom’s apartment cleared out by 8/31. We needed every penny to pay for my mom’s funeral and receiving this bill was such a heartless, tacky, slap in the face. Please, do better. Giving 2 stars because despite this my mom enjoyed living there and made a lot of friends.

In the order Google returned them. Not verified by CaringAdvisor.