Rochester Center
About Rochester Center
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Location & Map
Why Choose Us
Short-term rehab
Advanced short-term rehabilitation nursing care available
Long-term nursing care
Long-term nursing care for ongoing medical needs
Therapy services
Physical, occupational, and speech therapy from skilled therapists
On-site physicians
Physicians available on-site for resident care
Reviews
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Health
Open
3.1
210 reviews
Every day · Open 24 hours
Google reviews
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Sharifa Prior 3 months ago
I have to give a star in order for a review but this place really deserves 0 stars!! I have seen animals in the zoo and shelters have better treatment than the people there! Why does every room have an AC unit and the building doesn’t have central air?! The whole building smells horrendous. How and why is this place even open?! Then I saw an active fly trap hanging from the ceiling with bugs on them! This place needs to be shut down immediately because humans shouldn’t be treated so poorly all because they don’t have better insurance!
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Kait Moore 3 months ago
I am really impressed with how far Rochester Center has came over the last couple of months. There has been noticeable and positive changes throughout the facility The building is cleaner, the residents seem happier and overall the atmosphere is much more positive and upbeat. I have been coming here volunteering at the center with my church group. This past week I noticed how much cleaner and positive it felt. I have never written a review before but feel that this place deserved some credit for all the handwork that has been going on behind the scenes. It is truly starting to show. Keep going as the changes are being noticed. Rochester Center you are moving in the right direction.
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Sam Z 6 years ago
I am very pleased with the overall quality of care that my grandmother receives. The place is kept nice and clean and it seems that the staff really care for their residents. Although, due to recent circumstances, I haven't been able to visit, I know that she is well taken care of. The staff and administration have constantly been in contact with myself giving weekly updates as to her well-being. Seeing how my grandmother seems to be so happy here I would definitely recommend visiting to get the feeling of the rich caring atmosphere for yourself.
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Judith Watt 3 months ago
Staff helpful and friendly and flexible. Bedroom was small on first floor but found a room with tables to take family and resident to for supper and visit. Would be nice if more flowers or decorations in these first floor rooms.
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Gigi Gibson 6 months ago
This place is worse than worse. For the price we have to pay the treatment is below the bar on basic human decency. These people had my grandpa in dirty used clothes that didn’t belong to him. They left him in an uncomfortable broke down wheelchair, the sheets were covered in crumbs and miscellaneous stains (yes the crumb were his but not the stains) that looked like they haven’t been changed in weeks. The food was worse than high school cafeteria food, these people in here are already sick why are we feeding them slop?! And don’t even get me started on the smell and the rooms are broke down a disgusting. The walls were chipping and had marks all over them, just over all felt and looked dirty. As soon as you step in that elevator you smell pee. It feels like they just clean the lobby so it appears nice! There is barely any nurses around when you need them. I have no comment about the nurses as I understand being understaffed. This is purely a management issue. Get people in there cleaning and caring for our loved ones!
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (585) 247-7880
- Address on Google
- 525 Beahan Rd, Rochester, NY 14624, USA
From Google · 09 Nov 2026
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