Sapphire at Belmont

They were awful. My mom got poked in the face there. Management yelled at me saying my mom was getting into everything and the next thing you know she cant do anything. They refused to give me medication list. Annnnd they stoled her clothes..

Their lack of work ethic is mind boggling... they allowed visitors of her roommate in without masks and gave my mom covid... and THEN they blame her size for their inability to give her proper care. She's been waiting 3 weeks for a bed she can get out of since they have her in an immobile bed way too high off ground for her to get off of . Its delaying her ability to get better and do her physical therapy. They always have excuses and do t really care for their patients 😒

Yes my husband was admitted to Creekside to recover and get the rehab physical and all needed for someone who is 55 and has several strokes. On my first visit I was surprised to see his room mate had a empty beer bottle on his table. My husband is battling alcohol addiction and WAS doing well. The next visit I was again surprised to see the same roommate on the property smoking Marijuana. Soon after on another visit my husband claimed it they allowed residents to have a drink... this concerned me with his addiction and state of mind. I would visit and he had visible evidence of a beer can.....on his table. Once again employees came to attend and assist with meds and needs never to say any different. Now I'm not saying on good days cognitive good days.....he knew he really needed to do all he could to get better. He actually did for the first few weeks. The therapy staff and most staff were doing a good job. But unfortunately with a stroke patient he struggling to make since...Was able to make deals with physically able residents...to purchase alcohol for him. Soon I'd visit to find him very intoxicated . When I expressed my concerns I was told they knew who was enabling him to get booze .....but there was nothing they do. WHAT? This is a guy that had four strokes. Soon it was a major downfall ...be depressed to be there....so This ability to get another resident to sneak in alcohol was a welcome escape. I just don't get it ..... who is the problem here? Not only resident provide..but the staff said they talked him and he didn't understand why it wasn't ok.Even if they told him with my husband 's meds and condition it was a risk. They allowed it to happen .