Sheridan Manor Nursing Home
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Open
1.8
38 reviews
Every day · Open 24 hours
Google reviews
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Steven Roszel a year ago
This place is filthy. There is no clean linen or atleast looks clean. All linen looks like it has been soiled. Staff refuses to help patients and will ignore call light for as long as possible. Staff also does not make sure medicine is given on time as needed. You get a choice of either sheets or a blanket not both. Also linen doesn’t fit the beds. This place over all looks like it is falling apart and is digusting and I definitely would not recommend anyone send their loved ones here if they possibly have a choice. I wouldn’t even use this place as a last resort.
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Jan McFarren 8 years ago
My Mother was a resident at what was formally Sheridan Manor in 2014 for rehab. It was a horrible place and I had her removed from there as soon as I could. The care was horrible and so was the building. Fast forward to 2017. I had to to put my mother into a rehab and the only one that was available was now Safire Of the Northtowns. We were in tears thinking we were going to that awful place again. I went in there the first day and with my mother and saw nothing had changed. We got there on the weekend. I had conversations with the powers that be and told them about the experience a few years ago and was assured that things are changing because of new owners. I had a meeting with them and told them that I would like nothing more than to have them change my mind of the level of care that she is receiving. I have to tell you that since my mother has been there (which is over 3 months now) the care has been for the most part excellent. The employees that weren't working up to the facilities standard were dismissed. The employees are attentive and are taking good care of my mother. The rehab (physical and occupational therapy department) are very good. I have been impressed with the good changes in this facility since I have been coming here. I would no longer tell people to not come to this facility because the care is terrible. It has come such a long way from where it was since the new owners took over. I have also observed that not only do they care for my mother properly (you might think it's because I go see her everyday) but I watch them care for the other residents as well. I know that there is more improvements needed and they are working to fix the issues as they come up. The facility is old and I have been told that they are going to start to improving the building and I have seen the housekeeping has improved so much since I have been coming as well. I now feel that a 4 star rating is what this facility deserves. As the other improvements h
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Sue E 7 years ago
This is place is dirty and disgusting - do NOT use this facility for anyone you care about! My mother's room had NO heat in the middle of winter, she was supposed to be on a diabetic diet that they ignored, her medications were not distributed on time and they often had to be reminded, she was promised a television that never came, the controls on her bed did not work, the staff would lie and say they had taken care of changing her bandages (when they hadn't) so often that we began dating them and taking a photo as proof that it wasn't done. No one in our family has a good thing to say about this despicable, smelly, filthy place!
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Richard Roszel a year ago
This place is the worst I would never recommend anyone to send a loved one there. It is filthy 🤧 and the nurses and aid that work the don't care at all about the patients I would give this place a negative star review if possible I don't know how this place can still be open.they really need to take a good look into this place and close it down
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Sally Waterson 6 years ago
Some of the employees do try and are kind to my son. Last time I visited my son, his hands were dirty, his nails were very long. I asked the nurse to clip them.He said he did not get breakfast and his bed was not made at 4 pm. I wish I could find a place for him in a Catholic nursing home.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2799 Sheridan Dr, Tonawanda Town, NY 14150, USA
From Google · 09 Nov 2026
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