Southwestern Nursing and Rehabilitation Center

Google reviews

• K
  Karen Andrews 2 months ago

  First & foremost let me say this: The PT/OT is fantastic. I would give them 100 stars, if possible. Now, to rate everything else: I have no idea how much the people who gave 5 stars were paid to give that rating but if they weren’t paid, they’re blind, deaf & dumb!! I spent 12 hours a day, every day for over a month, visiting my partner. I saw the lack of care & the less than cleanliness & the absolutely horrible food. I totally understand the understaffed; underpaid & overworked staff but, for most things I witnessed, there was absolutely no excuse anyone could give. The nurses aides were good. They worked harder than anyone else. There were times, in the evening when EVERY nurse & nurse’s aides were “on a break” & sitting outside. I heard grown men crying & begging for someone to come & help them. I saw nurses walk past rooms that had call lights on without even checking to see what the patient needed. If you were mobile, I suppose you would say you got decent care but for anyone that wasn’t able to get out of bed, the care is atrocious! Call lights could remain lit for close to 2 hours without anyone showing any concern at all. The rooms were “cleaned” every day. I watched a housekeeping person wipe out the toilet bowl & then use the same cloth to wipe the sink & towel bars. I took a bottle of Lysol wipes to sanitize everything in the room & bathroom myself. There were sticky spot on the floors, in the patient’s room & in the hall that didn’t get wiped up for a whole weekend. I walked around the one in the hall but wiped up the one in the room. There was a leak above the window, inside the room, that probably came from an air conditioner in the room above but the facility had fired its only maintenance man. There were fruit-flies en masse everywhere. You had to continually wave them away from the horrible food you were trying to chock down. The food!!!! If you even want to call it food. First of all, you had no choice of what you got to eat. That’s not really

• C
  Chase Smith 4 months ago

  My father stayed here for about 3 weeks after his leg amputation. He was determined to do well with his physical therapy. The staff is very nice and accommodating. They even check in to ask how the patient is after discharge. Very pleased overall! Thank you for helping my dad!

In the order Google returned them. Not verified by Caring Advisor.