Sovran Health & Rehab Center

women that work here I'm so freaking nice it's so easy to get along with when I came here to stay they helped me I got better thank you to everyone here I'm going to miss everyone and I love everyone so I will have to come back to visit thank you so so much

Wife checked in after a month in the hospital, the genius put her in a double room with a dementia patient that screamed and yelled all night. They knew this patient screamed and yelled all the time so in my mind this was an overt act of patient abuse. Once the situation was brought to the attention of the administrator the next day, actions were taken to move her from that room to another wing and a private room. This prompted me to reconsider my star rating. The personnel on the new wing as well as the physical therapy and occupational therapy are spectacular. The standard of care in her new situation is very high. The facility director took the time to come and meet with me personally and verify that the issues had been resolved.

The staff that I've come across taking care of my brother was Absolutely amazing. Nurses- Amanda, Latonya, Mary. The Aides - Emanuella(Emmie), Suzette. I appreciate Mrs. Anita (patient care). I appreciate Ryan & Scott Physical therapy. I also would make known that every staff personal that I'd walk past heading to my brothers room we're pleasant. My only grips are dealing with the doctor's and on-call staff they'd tell you one thing and it wouldn't get done false promises. The dialysis department I can't speak for everyone but their are some that wouldn't lift a finger to help assist anything and I definitely don't like that. I will change my path and say I can appreciate the staff who clean his room and the hallway they are on it daily. Also the kitchen staff everything that came out the kitchen smelled delicious even though my brother may not have eaten everything or took a few small bites he would say it's good. I would definitely like more attention to detail of patients care. The in-house doctor's need to pay attention to whats going on with a patient and not walk in talk and leave without doing anything. To make sure that you understand my rating is for the staff that we've come in contact with and how things look. Definitely not for the doctor's or dialysis department. They'd get a 1 star so make certain that this heard. And if no one knows me which mostly everyone has seen me due to I'm at the facility daily visiting my brother. My wife has never been here but doesn't like what she's been informed of again from the doctor's etc. My brother would give his stamp of approval on my review as well. So please don't let this continue with these on-call people or these get a pay check doctor's. Take better care and listen to your patients. Everyone else seems to (from what I've seen) handle their business. Oh and I had recently met Ms Barbie the social worker she was a God send. And I had only met her yesterday (2/16/26) but I trust she will be on everything