Spring Hill Rehabilitation and Nursing Center

Darnell Murphy i would like to thank all the staff hear for the quality care and compassion that I received while a patient here from the CNA to the nurses to the Housekeeping staff. Even the kitchen staff but most of all i'd like to thank the admissions office. For her going to bat for me to get hear and understanding my situation. I truly.Thank her fromThe bottom of my heart . And a heartfelt gratitude i have her. And even those in the business office as well as in social services and front desk. I am forever grateful to each and everyone of you. Once again, I truly say thank you. For all your care and compassion in this time of my need.

My husband has been here 3 days and I am distraught waiting to move him!!! If there were an option for NO STARS!!! This facility is absolutely deplorable. There is no housekeeping or cleaning staff or supplies of any kind. Literally mold, urine, and fences covering all bathrooms. I had to bring in my own supplies to clean his room. All of the medical and personal information of the patient prior to him was left so we had access to it. They have no bed linens, towels or hygiene products of any type to provide. He has crushed legs from an accident so cannot get out of bed and they did not have a urinal or bed pan available for over 24 hours. Halls are filthy as if they are not even being swept or mopped. Residents are NOT being given care at any reasonable level. They do not come when call buttons are pushed for literally hours. One call button my husband pushed took 2.5 hours for a nurse to come and we believe she only came because his phone was on speaker and I was having someone look up the number to send police!!! His roommate passed away and was left in the room for almost 24hours, including while we visited (my 13 year old daughter stayed in the car because of the body in his room) Residents are left unattended in so many ways it's actually frightening being inside the facility. My husband has had multiple residents come into his room trying to take things only to realize he has awake and just leave quickly without words. He was sent to this facility by AMY in discharge from UPMC Presbyterian in Pittsburgh for PHYSICAL THERAPY to rehabilitation his legs after all the surgeries. THIS FACILITY ADVERTISED BUT DOES NOT EVEN PROVIDE PHYSICAL THERAPY. THEY ONLY HAVE SPEECH AND OCCUPATIONAL THERAPY AVAILABLE!!!!! I'm reporting this to as many government facilities I can find but please if you have loved ones here GET THEM OUT!!!

I have a dear friend there. They continue to deny him physical therapy. He just wants to go home. The viruses roll through here repeatedly and he ends up hospitalized for the same illnesses multiple times. When they have events, they feed all the food to the staff, and the patients are lucky to get a piece of a sandwich. The food is awful on epic levels. !! They don't allow visits from pets, even dying ones, and it's essentially a prison that you can never escape from. He has to buy his own blankets and towels because they have none, and random people wonder around and get in his bed with him.!! They can't even give him his medication!! DONT PUT ANYONE YOU LOVE IN THIS HORRIBLE PLACE.