The Apsley

Google reviews

• N
  Nancy Heller a month ago

  The Apsley has been a great place for my dad. The executive chef, Kfir (an Israeli) caters to all diets, comes out of the kitchen to talk to people who live there and takes tons of special orders. Off the menu is a regular thing. Lloyd runs the staff and is a gracious and kind man, often dealing with unexpected guests. He seats everyone, makes sure all orders are taken and delivered and brings good cheer. Birthday parties are especially joyous as special cakes are ordered and made. The food is fresh and the staff is great.

• Z
  Z ele 2 months ago

  The Apsley staff do not respect the privacy of those who live in this building. I live across the street, and I unfortunately have a perfect (and unavoidable) view directly into the bedrooms of at least ten Apsley residents. I have called many, many times to request that nurses close the blinds in rooms where they are helping residents change their clothes, giving sponge baths, changing diapers, etc. It doesn't seem like closing the blinds for a few minutes should be too hard for the staff. But obviously, it is. Each time I've called, I've been assured that this is "unacceptable" and "will be addressed", but as I write this, I can see a nurse changing the diaper of a resident who deserves better. (Again, my view of this is unavoidable - all I've done just now is glance out my window.) My neighbors and I do not want to see this while sitting at our own dinner tables, and even more importantly, I can't imagine that any Apsley resident would choose to be on display while they're naked or being wiped. Are the people who live here no longer entitled to dignity just because they require some assistance? If a resident cannot get up from bed to close the blinds themselves, then it is the responsibility of the nurses to do it for them. It's bad enough to think that respecting privacy somehow just doesn't occur to the staff, but if it is true that the nurses have been told about this already, then they clearly just Do. Not. Care. Is respect not part of their job? It is sad that any of the people who gave positive reviews here could very well be the family of residents who are not being shown courtesy nor compassion by those who are supposed to care for them. Nobody I know would ever choose to be seen by hundreds of people like that. Would you?

In the order Google returned them. Not verified by Caring Advisor.