The Brightonian
About The Brightonian
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Location & Map
Why Choose Us
Skilled Nursing Care
Comprehensive skilled nursing services provided on site
Assisted Living Options
Assisted living services as part of care offerings
Rehabilitation Services
Rehabilitation and therapy programs available for residents
Part of Hurlbut
Operated by Hurlbut Care Communities network
Located in Brighton
Community situated in Brighton, near Rochester
Reviews
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Health
Closed
3.1
31 reviews
Hours on Google
- Monday: 8:30 AM – 4:30 PM
- Tuesday: 8:30 AM – 4:30 PM
- Wednesday: 8:30 AM – 4:30 PM
- Thursday: 8:30 AM – 4:30 PM
- Friday: 8:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Google reviews
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Chahzae Reynolds 4 months ago
I would never recommend The Brightonian to anyone looking for a safe place for a loved one. The living conditions are unacceptable. There were mice throughout the facility, including around food storage areas, and food was left exposed to contamination. Seeing evidence of rodents anywhere near residents or food is alarming and completely unacceptable for a nursing home. The leadership was just as concerning. Management came across as disorganized, unprofessional, and unwilling to address serious issues in a timely manner. Staff concerns and resident safety did not seem to receive the attention they deserved, creating an environment that felt neglected rather than cared for. Families trust nursing homes to provide a clean, safe, and dignified place to live. Based on what I personally witnessed, The Brightonian failed to meet those expectations. I have photographs documenting the conditions I observed. I strongly encourage anyone considering this facility to tour it carefully, ask detailed questions about sanitation and pest control, and do their own research before making such an important decision.
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RocVkeT 4 months ago
The Brightonian should be ashamed of the conditions I witnessed. I would never trust this facility with someone I love. What I personally observed was beyond unacceptable—it was shocking. I saw mouse droppings around food areas, moldy food sitting in refrigerators, and clear signs that rodents had been eating food intended for residents. No human being, especially vulnerable elderly residents, should be living in conditions like this. This is supposed to be a place where families expect safety, dignity, and quality care, yet what I saw looked more like a serious sanitation hazard than a nursing home. The lack of cleanliness and attention to basic health standards was deeply disturbing. I have photographs documenting the conditions I witnessed, including the rodent droppings, food contamination concerns, and moldy food. These aren’t just minor issues—they raise serious questions about resident health and safety. I hope the appropriate health authorities inspect this facility so residents can receive the clean, safe environment they deserve. If you’re considering this nursing home for a family member, I strongly encourage you to look other places.
Show 3 more reviews
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Ivette Torres 2 months ago
Following a total knee replacement, my husband spent 2 1/2 weeks at the new rehabilitation section of the Brightonian and we could not have been more pleased with the care he received. The facility is beautiful with spacious modern private rooms, well kept grounds and an exceptionally clean and well-kept atmosphere but what made the experience even more special was the amazing staff. Every person we encountered from the doctor, nurses, aides, social worker, maintenance staff, receptionists, occupational and physical therapists and everyone else in the team was kind, caring, and committed to providing excellent care. We are truly grateful to the Brightonian staff for making a difficult time so much easier.
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Ahmere The Sunflowa 4 months ago
⭐☆☆☆☆ If I could give The Brightonian Nursing Home zero stars, I would. What I personally witnessed was shocking and something no resident or family should ever have to experience. The facility appeared to be infested with mice. I saw mice running through resident areas and around food, and I witnessed food that appeared to have been chewed by mice, with what looked like rodent droppings on or near it. I also observed moldy food left in refrigerators. No nursing home should ever allow food to reach that condition, especially when residents depend on the staff to provide safe meals. The overall cleanliness was unacceptable. Instead of feeling like a place where elderly and vulnerable people could live with dignity, it felt neglected and unsanitary. It was heartbreaking to think that residents were expected to eat food that appeared to have been contaminated or live in an environment where rodents were present. What made the situation even more disturbing was the lack of urgency from leadership. Management came across as unprofessional and failed to inspire confidence that these serious sanitation and safety concerns were being addressed appropriately. Residents deserve compassionate care, clean living conditions, and leadership that treats these issues as emergencies—not as something to overlook. Families place enormous trust in nursing homes when they leave their loved ones in their care. Based on what I personally observed, I could not recommend The Brightonian to anyone. I have photographs documenting the conditions I witnessed, including what appeared to be rodent activity and unsanitary food conditions.
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Eileen Wrona 2 years ago
Dad was here for rehab, the most amazing staff. They were caring, kind and understanding of dementia care. He was safe and got amazing PT, OT and loved his room, felt like home to him. The nurses and staff went above and beyond to help him get acclimated. It may not be shiny and new but they were amazing. Would definitely recommend especially with older adults that need extra care. Thank you!
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (585) 271-8700
- Address on Google
- 1919 Elmwood Ave, Rochester, NY 14620, USA
From Google · 09 Nov 2026
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