The Commons at Princess Anne Senior Apartments

Google reviews

• A
  Alicia Garrido 5 months ago

  The worst customer service on earth. Office staff is friendly as long as you don't have any complaints. They left my 93 yo mother without AC for ten days (and counting) in 85+ degrees weather. They sent a 'repair man' after 4 days, who, not only did not fix the problem, but left saying he 'would be right back' only to never return. We called the office several times, but they didn't care at all. Send several tickets, nobody ever answer. I explain that my mom has a heart condition and is receiving treatment for Stage IV renal cancer. They don't care. Temperatures over 90 degrees are coming, They don't care. The office is supposed to be open until 5 PM. I went on three different occasions around 4:30 PM...closed. Not to mention that she had to wait 2 days for someone to fix the stove, 24 hrs to fix a clogged toilet, and having to throw away food because the fridge broke, and, of course, it took them 3 days to replace it. If you care about your elders, go somewhere else. If you bring them here, you're going to regret it.

• B
  Beth Thurman 5 years ago

  Nothing has changed for the better. Buildings are deteriorating. Manager is totally ineffective. Rent increased $65 in 2020 and $57 in 2021 and rent is not the same for the Section 42 tenants. Some are paying $100 a month less than others. Maintenance not allowed to purchase supplies for work orders, so tenants wait weeks or months for work to be done. Many younger people living with their elderly relatives who cause disturbances. Rules and regulations are not enforced. I would stay far away. And, yes, that is a sofa on a porch from this summer.

In the order Google returned them. Not verified by Caring Advisor.