The Shores Post-Acute

Google reviews

• N
  Niki Richardson 2 months ago

  During one of the most difficult times in my life as my father was dying, my experience with The Shores Post Acute was incredibly disappointing. I understand that facilities like this care for many patients with complex needs, but families deserve compassion, honesty, and competent care during such a vulnerable time.Unfortunately, I often felt that my father was viewed as a bed to be filled rather than a person deserving dignity and individualized care. The focus seemed to be on occupancy and revenue rather than the well-being of patients and their families.What made the experience even more frustrating was the apparent lack of knowledge, professionalism, and communication from some of the people responsible for making important decisions. During a time when families need guidance and confidence in those providing care, we were left feeling confused, unsupported, and unheard.Losing a parent is devastating enough without having to question the quality of care being provided. Our experience left us feeling let down when we needed compassion, expertise, and support the most. I hope The Shores Post Acute takes meaningful steps to improve the quality of its leadership, staff training, and patient-centered care because families facing end-of-life situations deserve far better.

• B
  Bobi Scinto 5 months ago

  This facility is well-maintained and has wonderful staff that sincerely care about their residents. The longevity of staff speaks volumes about their knowledge of the residents and family atmosphere. Thankful to bring my loved one here.

In the order Google returned them. Not verified by Caring Advisor.