Touchpoints at Bloomfield

The cleanest, rehab I've ever seen from NY to CT, not to mention the pleasant staff that greets you, from the housekeepers right up to management. From the moment you exit your vehicle, you're greeted with cleanliness. Upon entering the building, you get the smell of a well-kept home. I'm very impressed. Sorry to say, but I'm not in any rush to take my mom from there; she feels at home and is getting the care she deserves. Thank y'all, Touchpoint staff at Bloomfield. Hats off to y'all,

The facility is very clean. Everyone there is very professional very friendly. Each and every staff member says hello how are you? How are you doing? They’re taking very good care of my cousin. He’s in room 74 the first bed his name is Alexa or Mark I visit him quite often and every time I go in there no matter who’s there they’re polite courteous very friendly. Thank you for taking good care of them James.

Cold food that should be hot. They need to have warming containers. No food choices. The Kitchen is a source of angst. They run out of creamers and other things. You get what they give you. One aide only at night. Poor response time during the night. On the Positive side their Nursing Staff gets 5 stars for their time, caring and willingness to help the residents even in small matters. Their PT and OT personnel also get 5 🌟 for their hard work assisting the residents regain their mobility. They are a joyful group!! Thanks for an interesting experience.