West Hartford Health & Rehabilitation Center

Google reviews

• J
  Jacqueline 2 months ago

  I want to take a moment to thank the Unit Manager in charge of the Bliss A Unit at West Hartford Rehab. I have a loved one who recently underwent a very serious surgery, and while recovering at the facility, she had some concerns about her care. I addressed those concerns with the Unit Manager, Tracy S. Not only did Tracy listen, but she was patient, kind, compassionate, and addressed the issue immediately. Afterward, my loved one reported that she had not experienced the issue again. Thank you, Tracy S. I understand how challenging your job can be, and I truly appreciate nurses and healthcare professionals who still genuinely care about the residents entrusted to them. It is one thing to be professional, but it is something altogether different to be kind, compassionate, and willing to listen. Your response made a difference, and it did not go unnoticed. Thank you again for caring.

• H
  Harry Cion a month ago

  Having a loved one in a memory care facility for Alzheimer's is exceedingly difficult. It's necessary to trust their care to strangers and hope, after all the vetting and research, that you've made the correct choice. Everyone that I've dealt with at WHH&RC has been stellar. They truly do care about their patients and they have always kept me in the loop. Sometimes, the calls they have made to me weren't easy but they were made quite professionally so that I'd be aware of everything going on. I researched 18 facilities before making my choice. I'm certain that I made the right choice.

In the order Google returned them. Not verified by Caring Advisor.