Western New York Independent Living
About Western New York Independent Living
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Non-Profit Organization
Closed
3.7
100 reviews
Hours on Google
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Google reviews
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Pod Reed 2 years ago
My friend and I went to the anxiety, depression, and bipolar group. We thought finally we found a support group. But, we found it was not facilitated well at all. There were 15 people in the room. A man with a hour glass kept the time of each individual to say what was concerning to them. I was so floored when I heard everyone would have only 5 minutes to present there issue of concern, with a follow up from the group on ideas of help, that was stopped at a two minute cut off. I listened as one young woman told of a sexual abuse incident. It was very heart felt. She actually apologized for going over the allotted time amount of 5 minutes. The man with the hour glass, yelled times up, and she said she was sorry, and sat down. There was no endorsement from the group to her, only silence. When I took a turn, I told of something that caused a severe brain injury in me, that changed me physically as well. I stopped at the five minute mark. Again, no one offered any help at an event which my soul was changed. But, oh yes, the facilitator did offer one question, he spoke from the middle of the group and asked so "what brought you here"? In all my life, I have never come to a group like this. I had just said my story of nearly my death, and leader says what brought me here. Duh, wouldn't anybody need a support group to come too? My friend and I quickly left in the middle of the group. We were so disappointed, and utterly crushed. We did not give up though, we called about the other support groups which were running. Alas, when we called they were not offered anymore. This agency needs serious overall of their programs, this is a waste of state and other funding. They need to do better, and support and not harm the individuals seeking assistance. I feel like telling this story to the state. I might, as I do not others to go thru what my friend and I did. Do not waste your time, nor your soul to this agency.
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Juanita Merchant 7 months ago
Wonderful and Caring staff you can't find a better place to be in when you need help
Show 3 more reviews
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Straitjacket 4 years ago
Very good people here. They may put a simple common sense boot in your rear but if you let them know you need more empathetic help they've got that too. They help you help yourself. Be patient with them and yourself.
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John M 4 years ago
Tried to obtain the basics of help from this joke of an organization and they proved to be a complete waste of time. I cut ties with them after 2 months. I explained to them in detail what I needed help with they pushed the sign up papers. Person assigned to me did a lot of talking and not a lot of doing... Could not even print PDF's from a memory stick correctly that I needed to fill out and email back...... Joke joke joke.... The time spent actually trying to get help hurts you more because you are not accomplishing anything and spending way to much time trying with this organization. STAY AWAY!!!
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Gladys Santiago 4 years ago
Western New York Independent Living is a peer connection the people that work there have a mental health diagnosis they are your peers they're going to help you with job search housing and others you just need to tell them what's going on in your life and they will try their best to do their best to help you very friendly atmosphere very understanding atmosphere no judgmental people are there to help you go get the help that you need I recommend them
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 3108 Main St, Buffalo, NY 14214, USA
From Google · 09 Nov 2026
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