Wilora Lake Healthcare
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Open
3.5
95 reviews
Every day · Open 24 hours
Google reviews
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Shirley Redfearn a month ago
My son was admitted to Wilora Lake for Therapy following a serious car accident. He also was a dialysis patient. If you are looking for a place where you can be at peace while your loved one is healing, I highly recommend you to look further. This is not the place! Me as a parent had to come everyday just to make sure his needs were met. On Dialysis days, he sometimes went to dialysis with nothing ton eat. Most days for breakfast, he only got grits and eggs. The place were operating under staff. He would sit in his wheelchair maybe 2 hours before Dialysis, come from Dialysis after 4 hours and sit another 3 hours, because no one would put him into bed. This was a patient who could not walk, because of two broken femurs and one eye he could not see out of at all. There was times he was in his wheel chair sitting on poop, call his mom to come and change him. I had to do his bath, bring him food, because his protein level was low, according to his dialysis report. The most important, when it was time for him to come home, Wilora Lake sent him home on a dangerous discharged with no kind of help. We were told because he was in a car accident, he did not qualify for physical therapy, health aid or anything. This was totally preposterous! I called his Insurance and was told he qualify for what he needed. His doctor said he had never heard of such! Thank God he made it out of that place! I have to say, there was a few good nurses. The young lady who administer his medication was sweet and on point! There was a few other CNA who was good, but they were very over worked, Tired and drained!
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Lena 3 months ago
My father was at Wilora lakes for almost 3 months. The compassionate care he received I really can’t put into words. The staff became like family! The ones that stood out the most and he spoke highly of were Latoya Marion, Jack, Mark, Michael,Evva, and Emma!!! My daddy grew so fond of them when they weren’t working he would ask about them. They always greeted me with a smile and anything we asked for he received. Thank you Wilora Lake Family for getting us through the tough times! We are forever indebted to you!! ❤️❤️❤️
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Laurie Mcknight 5 months ago
Bring your own food is my advice. The meals are terrible For the first 20 days I got scrambled eggs every day your not give a choice and half the time.its not what it says on your menu. Sytaff is small so you often wait a very long time for help Physical therapy occupational therapy are great. This facility is better than some others
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Salvatore Arnieri a year ago
Yall lemme tell you… I came to visit my friend fully prepared to feel guilty and sad, but this place ruined that plan by actually being wonderful. The staff are ridiculously kind and somehow manage to juggle ten things at once while still remembering everyone’s name (and snack preferences). The nurses deserve an award for their patience — they’ve got the energy of a coffee shop on Monday morning and the compassion of a Hallmark movie. The building is clean, smells nice (which, let’s be honest, is rare in healthcare), and the residents actually “laugh” here. Like, real laughter — not the polite kind you do at family dinners. Every time I visit, I end up staying longer than I planned because it just feels good to be here. If every nursing facility ran like this one, people might actually look forward to aging. Five stars for making care look effortless — and for proving that kindness and sarcasm can happily coexist. The young lady at the front I believe she’s the social worker Shalimar, unbelievably kind with the warmest heart. AND the DOR there is literally the greatest to ever do it. enough said🙌🏽
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Angel M 4 months ago
WARNING: WHAT YOU ARE ABOUT TO READ IS HIGHLY DISTURBING. VIEWER DISCRETION IS ADVISED! * THE HALLWAYS AND ONE OF THE SHOWER ROOMS SMELLED LIKE URINE * 80% OF THE FOOD THEY GAVE ME WAS NOT EDIBLE * THEY WERE UNDERSTAFFED THE ENTIRE TIME I WAS THERE * IT WAS OVER A MONTH BEFORE I GOT MY FIRST SHOWER AND IT WAS ONLY BECAUSE I INSISTED ON ONE. THEIR EXCUSE WAS THAT THERE WERE NO TOWELS! * MOST OF THE NURSES AND CNAs ACTED LIKE THEY HATED ME. SOMEONE CLEANING MY ROOM TOLD ME IT WAS BECAUSE I SPEAK MY MIND AND THEY DO NOT LIKE IT WHEN PEOPLE "SPEAK THEIR MINDS". * THEY WOULD NOT ANSWER THE CALL LIGHT MOST OF THE TIME AND ON ONE OCCASION I SAT IN MY OWN CRAP FOR OVER 2 HOURS! THE NURSE ON DUTY KNEW ABOUT IT AND STILL DID NOTHING! * I WOULD OFTEN HEAR PEOPLE SCREAMING AND CALLING OUT FOR HELP FOR LONG PERIODS OF TIME, DUE TO THE STAFF IGNORING THE CALL LIGHTS. * THE STAFF VIOLATED MY PATIENT RIGHTS ON MORE THAN ONE OCCASION... If you're ever wondering what HELL ON EARTH is like, just have a stay at Wilora Lake. I am 54-years-old now. On 12-12-2025 I was involved in a personal injury accident. I fractured my pelvis on both sides and injured my left knee, causing nerve damage from the knee to the ankle. At the time, I could not walk. I spent thirteen days in the hospital. There, I discovered that I could not be turned on my right side AT ALL and I could hardly stand being turned onto my left side because the pain was too intense. Next I was transferred to Willora Lake, by ambulance, at about 12am on Christmas day. Upon my arrival to my room, three women (I assume they were CNAs, none of them introduced themselves) were standing around my bed waiting for me. The EMTs dropped me off and left. And that is when the nightmare began! The leader of the three told me that they needed to turn me over because I had to be checked for bed sores. I quickly stopped her and explained, to all three of them, that I cannot be turned on to my right side, it is too painful. I have to give
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- Address on Google
- 6001 Wilora Lake Rd, Charlotte, NC 28212, USA
From Google · 09 Nov 2026
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