Wolk Manor Assisted Living

Google reviews

• D
  David Itkin 2 years ago

  As a lawyer, I have dealt with jails, child protective services agencies, and the police. I have never run across an institution more badly in need of an independent ombudsman than Wolk Manor. At every juncture, when therapeutic decision-making runs up against administrative convenience, the latter wins out. Time after time after time.

• S
  S. Lindsay Graham 3 years ago

  Disappointed with the care. The management does not want to hear about how they can improve their services for the residents. I've been helping mom with dad's care because she, too, is elderly, and my help is invaluable because I do it with great kindness. The other night, my father was clearly in dire shape, so I inquired (firmly but in no way unfriendly as my many friends and colleagues can attest-- I am super friendly no matter what...) of the nurse on duty about the timing of his meds. I received an email the next morning from Kathy Ronayne Mcghan: "Good morning Lindsay, I have been informed by staff, as well as a few other residents, that your behavior is unacceptable at times when you visit your father in the evening. Especially in dealing with nurses and then destructive outbursts in common areas regarding your father and his medications. ...If this behavior continues when you visit your father, you will be asked to leave the building and not return due to upsetting our operations." "Destructive outbursts" DO NOT describe me, not even remotely. Did I start crying because my father was clearly in SUPER bad shape, and the nursing staff didn't show a modicum of concern? Yes. But it was essential for Kathy to make a story up and put it on her record via email to me so they could continue to neglect my dad and neglect my super friendly and well-thought-out written requests. (Brittany Serens, the nurse manager, and Kathy were already not replying 50% of the time to my 82-year-old mother's emails, which is why I got involved as an advocate). That night (Kathy sent the email restricting me from assisting/supervising my father's care- on November 8), my dad was rushed to the ER. He is still there. He is in acute kidney failure. Today is Saturday... four days later. Dad is STILL in the ER. Not the place we want him and entirely avoidable if Wolk didn't take offense to reasonable requests such as not giving a drug that is supposed to be spaced EIGHT hour

In the order Google returned them. Not verified by Caring Advisor.