Tower Rehabilitation & Nursing Center

PLEASE HEAR ME WHEN I SAY IF I COULD GIVE THIS PLACE NEGATIVE STARS I WOULD. THIS IS THE WORSE PLACE I HAVE EVER BEEN IN MY ENTIRE LIFE. I WAS SENT THERE FOR REHABILITATION. THE ONLY GOOD THING WAS MY AID... AND SHE WAS WORKING SO HARD AND LONG HOURS. I WAS IN SO MUCH PAIN AND NO ONE CAME TO MY AIDE...MY AID KEPT TRYING TO GET SOMEONE TO COME HELP ME. I EVEN CALLED THE FRONT DESK TO ASK FOR HELP AND STILL NO ONE CAME UNTIL MY FAMILY GOT THERE. MY FAMILY HAD TO COME TO THE FACILITY. THEY MADE THEM CALL 911 FOR ME. NOW I AM BACK IN THE HOSPITAL. IT ONLY TOOK THEM 2 DAYS TO RUINED ALL MY PROGRESS. I WAS READMITTED IMMEDIATELY SUGAR 450 WBC 36.... THEY WERE NOT CONCERNED WITH ME AND SOME OF THE COMMENTS THAT WERE MADE SHOWED IT. A CLOSE FRIEND CAME TO SEE WHEN I HAD LEFT IN THE EMS AND THEY TOLD HER THEY DIDN'T KNOW ANYTHING ABOUT ME. BEFORE I WAS IN EMS GOOD THEY WERE PACKING ( BREAKING MY BELONGING) INSTEAD OF LETTING MY FAMILY DO IT. BROKE MY CPAP MACHINE, PHONE CHARGER AN I DONT KNOW WHAT ELSE IS MISSING FROM MY BELONGS. LIKE WHERE I WAS OR WHAT HAPPENED TOO ME. SHE KNEW SHE WAS JUST IN THAT ROOM WITH ME THE DAY BEFORE. SO WHAT HAPPENED TO ME. I WOULD NOT SEND MY WORSE ENEMY TO THIS PLACE.

Please don’t ever send your loved ones here. My mother was there for a couple weeks and was mistreated horribly. I complained multiple times to management for things only got better for short time. The CNA‘s spent more time on their phones and treated the patients like they were bothering them. They were rough and my mother passed away just a few weeks after leaving the facility when they said she was great to come home less than 24 hours she was back in the hospital. From one caregiver to another, pick a different facility . if I could give negative stars I would. my mother fell and broke her femur and foot and only declined after being at the tower. The first night I received a phone call from her stating that she could not breathe and nobody had checked on her and over five hours. She was left in her own waist for multiple hours at a time, and when they would change her, was done roughly and with a lot of attitude By the time she was “” ready for discharge nobody helped me get her into the car. The paperwork was not ready and nobody seemed to know what to do. Lesson 24 hours she was back in the hospital and needed a blood transfusion and a BiPAP machine where she quickly declined from that point

Tower Rehabilitation and Nursing Center located on Bond Street truly is a Blessing for my Dad. He has been there for about a month now and I have to say that the Staff are very, very good. I am sure that they treat all their patients well, but I have been there at least 26 of the 30 days and they have always shown their dedication, kindness, compassion and patience with him. Again, I’m sure they treat all their patients the same, but I am so grateful to witness firsthand of the care they provide. And to put the cherry on top, the Staff and especially Management have ALL been on point!!!